While many batteries are rechargeable, eventually, they may need to be replaced and mobility scooter batteries are no exception. Where do you begin? Typically, you can contact the original provider of your mobility scooter to order replacement parts, however, if you received the scooter as a gift, or purchased it from a third party, you may not have that information readily available to you. This guide will walk you through the process of how and where you can obtain mobility scooter batteries.
What Are Mobility Scooter Batteries?
Most scooters have two rechargeable batteries that power the unit and allow for you to drive a certain range, depending on the model, terrain and other variables. There are usually two different types of batteries: gel and sealed lead acid. Gel batteries tend to produce more cycles than sealed lead-acid batteries, meaning that they can be recharged and depleted more times.
What Kind of Batteries Do I Need?
There are a few ways to identify the types of batteries that you may need. One of the fastest ways is to contact the manufacturer of your scooter, or check within the product’s owner’s manual. If neither of those options are available to you, you can take a look at the battery itself. Most batteries are marked by the manufacturer and often have the total power output on top and denoted as amp hours or “AH”.
Where Do I Order New Batteries?
These batteries can be purchased or ordered from the original provider of the chair, or you can visit our dealer locator to find a retailer online or near you: https://www.pridemobility.com/find-a-dealer.asp
How Much do Batteries Cost?
The cost of your batteries depends on several factors, such as what type of scooter you have, what type of replacement battery you need, and where you are purchasing the batteries from. If you utilized Medicare to purchase your scooter, you may be eligible to have Medicare Part B potentially cover replacement batteries. The best way to find out if your insurance covers batteries is to contact your healthcare plan directly. You can visit Medicare.gov or call 1-800-MEDICARE (1-800-633-4227). To learn more about batteries and insurance coverage click here.
The charger cord is damaged at the inline box. Power comes to the unit, and the power light is on, but the charging light does not come on, and it does not charge. I believe I may need to replace the cord and power unit. I purchased this scooter used, not sure which model it is. The serial number is S8105614507FVO
Hi Michael, we will be happy to point you in the right direction. If you would please send an email to info@pridemobility.com with that serial number and your zip code?
Thank you so much!
I purchased my mobility scooter from Spinlife and they replacement batteries are so crappy they don’t even have a handle to carry they with. How in the heck do they expect me to take them on and off??? This is total crap and a waste of my money. So unless you have other suggestions I’m going to say you are all shady and your equipment distribution sucks.
Hi Deanna! Depending on the model of your scooter – typically the batteries will go in a pack. If you’d like to email us your contact info directly to: Info@pridemobility.com we can look into this further for you.
Thank you!
I will agree. I feel the input of a person 99.9 percent that depends on this for mobility should be really considered and done. Should come with extra batteries so it can be charged as needed. Replacement parts should all have warranty . And why is everything so high. Before covid. Yes I my only mobility and I’ve been through all types of chairs and scooters. We need 100 percent dependability. #GeeWhiz
I bought a Pride GoGo 4wheel mobility scooter for my brother a few years back and now he needs a battery. Can you tell me where he can get a reasonable battery? He doesn’t have a whole lot of money. It’s a 2 pack battery
We purchased a Go Go Elite Traveller, Pride mobility product from a third party. How do I get a product book for it also interested in batteries if needed.
Serial # A10216570 assembled ? 2018
We recommend speaking with an authorized dealer. Local or online and you can find one by visiting: https://www.pridemobility.com/find-a-dealer.asp
where do i find the serial # on a 10 year Pride Mobility REVO ??? i might need new batteries and the right charger for this scooter the original battery no. is AGM BAU1H
Hi Robbie, your serial number will most likely be on the seat post or in the original owner’s manual. It should start with an “S” and be 14 characters long.
Battery will not charge. Power comes to the unit, and the power light is on, but the charging light does not come on, and it does not charge. Not sure if its the power cord or the battery.
Thanks,
Cynthia Morgan
Hi Cynthia, we’ll be happy to help look into this for you. If you would please send us your serial number along with this description to info@pridemobility.com
This happened to mine. Just needed to push battery reset button.
My Battery was not charged on a regular basis and went dead. I charged it up but when I went to start it, it just makes a loud beeping sound then stops. Battery is fully charged.
Hi Vivian! If you could please send us your serial number along with this issue to info@pridemobility.com we will be happy to try and help you resolve this.
My Pride scooter presently has Duracell Ulta Deep Cycle C12-35J. 12V 35ah AGM batteries in it and need to be replaced. Is there another battery comparable to these that are cheaper and where can I get them. The cheapest I have found so far $104 each.
Hi Linda! Thank you for your comment, we only recommend the type of battery that the chairs came with originally and to obtain a new one we suggest speaking with an authorized dealer. Local or online and you can find one by visiting: https://www.pridemobility.com/find-a-dealer.asp
i wanted to find out how long our batteries should last it seems they go dead very quickly they are not gel they are lead acid do gel last longer?
Hi Margaret! If you have your serial number we can take a look at what type you have and what the manufacturer’s warranty is on them. If they haven’t been charged in a while the cells can deplete and a new set may be needed. If you want to email us at info@pridemobility.com
Do you answer any question on this or do you just send everybody to and Email or dealer?. Like how to test the battery or charger
Hi Mark! We can certainly answer questions regarding our products. We direct owners of the units to dealers for service and direct sales since we are the manufacturer. Please let us know if you have any questions we can help with.