How to Order Wheelchair Parts

close up of two hands putting a battery into a red power wheelchair base

Your Pride Mobility power wheelchair is a sophisticated piece of equipment. While they are built to last, some parts may need to be replaced over time. Here’s how to order wheelchair parts to keep your mobility device running by replacing worn-out parts like old tires and batteries.

Pride Mobility does not sell directly to end users. We build the devices and rely on a national network of trusted providers or dealers. These providers are authorized to sell our devices, parts and accessories. Pride Mobility dealers are also equipped to make repairs. You have the option to use a Pride dealer for repairs or purchase the parts to do your own work.

Find a Pride Mobility Dealer

Use our Find a Local Dealer page to search for local dealers by device type. Once you’ve found a dealer, give them a call or drop in. They can determine what parts you need. Dealers can then sell you the part or perform the repair. You can get the most hands-off repair by using a local provider. If you’re into tinkering, you can purchase the parts yourself.

Online Pride Mobility Dealers

At the bottom of the dealer page, is a list of approved online retailers. These websites sell mobility devices, accessories and replacement parts. We’ve picked three Pride dealers who sell parts online.

Mobility Scooters Direct is a south Florida-based dealer with an online shop and network of distribution centers and repair facilities. Mobility Scooters Direct has an extensive online catalog of Pride Mobility parts. They offer the standards like batteries and accessories, but also have replacement seats, electronic consoles and casters to name a few.

Top Mobility has a large Florida showroom and a well-inventoried website.Parts for sale on topmobility.com include off-board chargers, a full selection of mobility device wheels and batteries. Top Mobility also stocks more permanent parts like joystick controllers and battery chargers.

Marc’s Mobility started as a wheelchair store in 1995. Since then, the family-owned operation has expanded its product offerings. They have built a robust retail website that offers online exclusive prices. The Marc’s Mobility website has a range of batteries and chargers as well as different joystick counsels.

Replacement Parts for Pride Mobility Wheelchairs

As mentioned above, wear-and-tear may force you to replace some parts.

Batteries: Pride Mobility devices come standard with rechargeable battery units. Just like your phone, the battery life gets shorter with age. Our preferred dealers can get you an exact replacement or offer suggestions if that battery is unavailable.

Wheels: Pride Mobility devices come with different tires, based on the model. In general, the tires are either pneumatic, rubber tires filled with air or solid wheels, also called flat-free tires, that are solid or filled with foam. Pneumatic tires can be punctured while solid tires and casters may wear down over time.

Keys: Our keys are not specific to the individual device, so replacement is much easier than a car key. Some online retailers sell Pride Mobility keys. You can also order a new one at getpridegear.com.

Pride Mobility Resources

Pride Dealers, both online and in-store, are thoroughly trained to answer your questions. If you need additional information about Pride Mobility products, call our in-house customer service team at 800-800-4258.

For questions about your device, including troubleshooting, Pride Owner’s Manuals provide specifics on your device, including suggested maintenance. The manual has the information you need to replace a part like the diameter and material of a wheel as well as the battery specifications.

Published by Pride Mobility

Welcome to Pride Mobility! We are a leading manufacturer of mobility products, including power chairs, scooters, lift chairs, and more. Our goal is to help people with mobility challenges live their best lives by providing innovative, high-quality, and reliable products that enhance their independence and comfort. Our company was founded in 1986 with a mission to improve the quality of life for people with mobility limitations. Since then, we have grown to become a global leader in the industry, with a wide range of products designed to meet the unique needs of individuals with varying levels of mobility. At Pride Mobility, we are committed to delivering exceptional customer service and support. Our team of knowledgeable and experienced professionals is dedicated to helping our customers find the right products to meet their specific needs, and we are always here to answer any questions or concerns. We take pride in our products and stand behind them with a comprehensive warranty and service program. Whether you are looking for a power chair to help you navigate your home or a scooter to explore the outdoors, you can trust Pride Mobility to provide the quality, comfort, and reliability you deserve. Thank you for choosing Pride Mobility as your partner in mobility. We look forward to helping you live your best life!

4 thoughts on “How to Order Wheelchair Parts

  1. National seating n mobility, San Diego , ca., delivered me a jazzy 613 evo and from the day of them delivering this chair it wanted to tip over when trying to go to the store, and has tore up the insides of my hands between my fingers kept crashing into my knees and not stable going down sidewalks also doesn’t have power to take me up walk bridges it shuts down half way up the ramp, I have my jazzy 614 had since 2018, n still using and keep praying the bald peeling tires don’t break my insurance claims I have to keep my new 613 evi that hurts me and afraid of further injuries rather keep using my six year old jazzy 614 had powerchair then use a dangerous over rated 613 evi that I am too heavy riding n dangerous, am getting ready to seek a attorney because of having to be deprived of a fitted chair! Need new gray wheels on my jazzy 614 the 613 evo is a uncontrollable power hair n National seating n mobility has treated terribly calling me a liar n not warranting my 613 that if it is new why so much injury n trouble this 613 evo has caused bodily on top of my neck pressing on my spinal cord n bad hip back n knees my jazzy 614hd I have no problem being injured like the 6-3 evo has caused! Not tipping over from this lemon 613 evo

    1. Hello Harry, we are sorry to hear that you are unsatisfied with your Jazzy EVO 613. Our power wheelchairs are recommended to be driven on surfaces and inclines that are compliant with ADA guidelines. We recommend reaching out to your original provider to discuss your feedback. You can also email us at info@pridemobility.com if you’d like to speak with one of our customer support representatives. Thank you

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