We won’t ask you how you lost your mobility scooter key. We’re just going to focus on making sure you get a new one.
In fact, we’ll probably give you the benefit of the doubt. We’ll assume that you’re being proactive and buying a spare key just in case something happens to the one you certainly haven’t lost yet.
But if we were going to assume that you’ve lost your only key, of course we’ll imagine that you lost it during an exhilarating adventure. Maybe it was one that went something like this:
Maybe you were road tripping down the Pacific Coast Highway, your Go-Go Elite Traveller neatly disassembled in the trunk and ready to explore the next scenic vista with you. Suddenly a seagull started squawking from the trunk. She must have sneaked aboard at your last stop!
She had been chowing down on some granola in the trunk the whole time, but now she’s ready to get out.
You and your travel partner quickly pull off onto the shoulder. You fling open the trunk and start pulling out gear. Panicked, the gull backs into a corner and squawks louder, you pull out even more luggage and finally the disassembled scooter. With clear path – and no more granola – the pesky bird zooms out of the car.
You’re assuming this is where you and your scooter key got separated. Exhausted and a little rattled, you pile all the gear back into the trunk. Unwittingly, you believe, leaving the key in the gravel, just off a cliffside highway overlooking the Pacific Ocean.
I guess if there’s any place to get hopelessly lost forever, that’d be it.
Fortunately, replacing the key to your mobility scooter is a lot easier than replacing a car key. It’s more like a tractor key, with one key working across a collection of scooter makes and models.
They’re also far cheaper than replacing a car key. For current models, there’s no reason you’d need to spend more than $10 for a replacement key.
Your first stop in replacing your scooter key should be Pride’s online shop for keys, getpridegear.com. There you’ll find the most common scooter keys. Each one lists the models that key will fit.
If you recognize your key and can wait for shipping, you can order online right there. However, if our selections don’t look familiar, or if you think you need a different key, try a Pride Mobility dealer near you. Many of them keep replacement keys in stock and can get you back on your way in no time.
If the reason for replacing your key sounds anything like the seagull-in-the-snacks story above, and you need your scooter right away because you’re traveling, the closest dealer might be your best bet.
Unlock your tires with the freewheel lever
In a pinch, and if you have a travel buddy willing to push, you can unlock your scooter using the freewheel lever, which is included on all Pride Mobility products. The lever disengages the motor from the tires and allows someone to push the scooter manually. It’s not fun, but it comes in handy if you’re stranded without a key.
Just make sure you reengage the freewheel lever when you’re not moving. That way you won’t roll away!
The good news is, at Pride Mobility, we like to grow, not go backward. While we’re always innovating with exciting new mobility devices, it’s unusual when we discontinue a scooter. That said, we know some of our legacy models (shout out to all you Pride Mobility Shuttle riders out there) are still in operation today.
Pride supports discontinued models for seven years after we end production. That should mean, even if your dealer doesn’t have the right key in stock, they can typically get it from us.
For older models, it’s always best to speak directly with a dealer. They understand the mechanics of how the key mechanism works and should be able to recommend a solution.
A final thought as we wrap up our comprehensive guide on replacing mobility scooter keys – when you lose your keys, your first thought might be to start poking around on eBay.
You’ll immediately find vendors claiming they can replace your missing key. Some of them may be correct. But obviously, we can’t verify every vendor making those claims, and we advise caution on this route. You probably won’t waste a lot of money – they’re usually just a couple bucks – but your time is valuable, too. You shouldn’t have to spin your wheels to get your wheels spinning again.
At the expense of sounding like a broken record, we advise you again to check with your dealer. If they can’t help you with a genuine replacement key, they’re your best resource for finding one that will get your scooter back on the road.