COVID-19 update: Open for business

Dear Pride and Quantum customers,

We have been contacting you throughout the week regarding how we continue to safeguard against COVID-19. The health and safety of our customers and employees remains our top priority.

Pride is re-examining our procedures on a day-to-day basis during this time. Yesterday, Pennsylvania Gov. Tom Wolf gave medical equipment and supplies manufacturers the green light to remain open and we have decided to do so. We are continuing to take, fulfill and ship orders. We feel it is important that we remain open to continue providing critical products and parts for the people who need them to stay in their homes.

Effective today, we have implemented a business continuity plan surrounding COVID-19 to help keep our people safe. Part of the plan sets up limited exposure work zone areas within all our facilities, including Duryea, Exeter, Las Vegas, Mississippi, Florida, and our international subsidiaries. Each building has been sectioned off into zones to help increase social distancing efforts. Each employee will stay in his or her assigned zone.

As previously communicated, many employees are working from home. Thirty-two percent of Pride/Quantum U.S. employees are working from home, and 46 percent of our Pennsylvania employees are working from home.

In addition, employees who are not feeling well are staying home, we are enforcing social distancing, practicing proper handwashing and have increased the intensity of cleaning. Travel, visitors and in-person meetings are banned. Disinfectant is sprayed each night in Production, Parts Shipping, Quantum Fabrication and Cushion Assembly.

We will continue to update you throughout the fight against COVID-19. Stay safe.

Regards,

Scott Meuser, CEO

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